Pricing
If our pricing page is not clear enough, here is further clarification:
ClinicYou is based on monthly subscription per users in a clinic (clinicians or staff) and is free to patients. We have a volume based pricing model. For the first 5 users, each user costs £40 per month, and the next 6 - 10 users cost £30 per month (discounted annual pricing is sometimes available - please check pricing page). If you have more than 10 users, we can negotiate a custom enterprise plan for you.
Does ClinicYou have any additional / hidden charges?
There are no 'hidden' charges. We have a very transparent pricing policy - as follows:
ClinicYou offers 'value added services'. These are:
Pay As You Go SMS appointment reminders - £0.05 per text reminder. To enable, go to My Account / My Clinic and click Send SMS reminders *checkbox.
Print fee for centrally printing and delivering a physical letter - this advised at the point of print, and added to monthly billing. Please check printing panel for up-to-date prices.
Video calls are metered beyond the first 60 minutes of calls each month, but this is less than the price of a phone call often.
Click to Call - you can click a patient's number and connect the call to your personal mobile, whilst not showing your number to patient. This is billed on duration of the call and you get to see itemised call charged from your profile.
Transcription costs - we have AI based near 100% accurate transcription service. This is billed on length of dictation. An average clinic letter costs around £0.20.
Automated Notes. AI based automated note taking frees up your time. This again billed on duration and you will receive itemised bill which you can trace back to the patient.
Is there Enterprise pricing available?
Yes! Once you reach a certain number of users (currently ten, in any combination of support staff or clinicians), you will qualify for this and the subscription page will advise you on this. Get in touch when you see the message and we will negotiate a custom enterprise pricing for you.
Are discounts possible?
We think ClinicYou pricing is extremely competitive, but we do occasionally provide discounts.
ClinicYou is based on monthly subscription per users in a clinic (clinicians or staff) and is free to patients. We have a volume based pricing model. For the first 5 users, each user costs £40 per month, and the next 6 - 10 users cost £30 per month (discounted annual pricing is sometimes available - please check pricing page). If you have more than 10 users, we can negotiate a custom enterprise plan for you.
Does ClinicYou have any additional / hidden charges?
There are no 'hidden' charges. We have a very transparent pricing policy - as follows:
ClinicYou offers 'value added services'. These are:
Pay As You Go SMS appointment reminders - £0.05 per text reminder. To enable, go to My Account / My Clinic and click Send SMS reminders *checkbox.
Print fee for centrally printing and delivering a physical letter - this advised at the point of print, and added to monthly billing. Please check printing panel for up-to-date prices.
Video calls are metered beyond the first 60 minutes of calls each month, but this is less than the price of a phone call often.
Click to Call - you can click a patient's number and connect the call to your personal mobile, whilst not showing your number to patient. This is billed on duration of the call and you get to see itemised call charged from your profile.
Transcription costs - we have AI based near 100% accurate transcription service. This is billed on length of dictation. An average clinic letter costs around £0.20.
Automated Notes. AI based automated note taking frees up your time. This again billed on duration and you will receive itemised bill which you can trace back to the patient.
Is there Enterprise pricing available?
Yes! Once you reach a certain number of users (currently ten, in any combination of support staff or clinicians), you will qualify for this and the subscription page will advise you on this. Get in touch when you see the message and we will negotiate a custom enterprise pricing for you.
Are discounts possible?
We think ClinicYou pricing is extremely competitive, but we do occasionally provide discounts.
Updated on: 02/02/2025
Thank you!