• How to search for a drug

  ClinicYou creates a clinic-wide list of drugs on the fly, as you and your colleagues work. As you add drugs to your patients' medical records, they are added to your clinic's personal database of drugs (similar to how diagnosis and procedures are added to your list). Once in the database, they autosuggest as you type next time. Add Diagnoses and Drugs (https://storage.crisp.chat/users/helpdesk/website/Popular

• Can I copy text from an EMR entry?

  Copying Test from EMR This is useful mainly for writing a letter associated with that entry. Most people find the note's contents are repeated in the letter. It is then useful to be able to copy the text for that reason. And there are other use cases for this facility. Of course you can copy the typed text: Click the 'more' button to reveal the 'copy' button. Tap that and you are good to go. Copying Text (https://storage.crisp.chat/users/helpdesk/website/6632fb880ae7b800/imagefdhjgk.Popular

• How can I add patient's GP?

  There are several ways tom enter a patient's GP. ClinicYou makes it easy based on the context you are in. GP name and address are saved to your Contacts data base, the button to open this is at the top of the page. Contacts 1. From the EMR page When you are in the EMR page, you can easily add a GP to the current patient - open the contacts panel, find or add a GP, then click 'Set as PatienPopular

• Attach documents to EMR

  Attachments and letters are episode / context sensitive and are related to notes in the EMR. So, you need to first make a an entry in the EMR, and once this is saved, you will see options such as attach notes, delete, print etc. Click the paperclip icon to attach something. A wide range of attachments are allowed - including PDFs, images and voice files. attach document iconPopular

• Terminolgy and Drug Search

  ClinicYou has built in search capability to find and add clinical terminology (SNOMED) and drug names to medical records. As you type in the find diagnosis field, if the term was previously used, autosuggest shows matching terms. You can choose one and hit the + button to add that to the patient If the term was not previously used (and thus not in the clinic-wide list), you can click the lens icon next to the field with the + sign. This will search NHS clinical terminology databaSome readers

• Making Appointments (Using Calendar / Scheduler)

  There are three ways to make an appointment. On the Scheduler (Calendar) page From within the patient's medical records From the patient demographics panel on Patients tab If you are new to ClinicYou, it is best to start on the Scheduler page, where you can be systematic and set up your products and services, first and then start creating appointments. Once you have products and services created, these will autosuggest as you type in the appointment type field.Some readers

• ePrescribing

  Electronic Prescribing You need to add some drugs in patient's medical records to gain access to prescribing button. This might seem a convoluted step, but this is necessary for creating a paper prescription. Further, this creates a patient context and chances of errors are reduced. Make an entry in EMR Drug List (https://storage.crisp.chat/users/helpdesk/website/6632fb880ae7b800/eprescribSome readers

• Video Consultations

  You can easily do a video consultation through ClinicYou. Here is how it works: You need the patient's email address or mobile phone number entered in the relevant fields on the patient details panel (this is to send the patient joining instructions for video calls. This email / text is sent as soon as you initiate the call). A video call icon will be visible on patient's medical record page if you have an email / mobile number. Click this icon to start a consultation. As soon yoSome readers

• Copy EMR Notes Text

  Sometimes it is useful to copy the text entry in the EMR notes. You might find the entry collapses (minimises) on attempting to click and drag. This can be annoying. You can get around this like this: To copy note, click it to expand the entry. Then click just to the left of the date and title header of the entry you want to copy. Then copy as normal. You can alsoSome readers

• View List of Patients

  Occasionally you want to scroll through a list of patients rather than search for one. Well, you can - on the iOS and Android apps. If you think you must have this feature in your practice, please get in touch. Patient List on iOSSome readers

• How Do I Write A Letter?

  Creating a letter is very easy in ClinicYou. You do that right within the patient's medical record. All letters are attached to episodes you enter in the medical record, so you have a context for the letter. This is a bit like attaching a photograph to a social media post! Letters created within ClinicYou can have diagnosis and drug list appended on it and automatically generates a professional looking layout for you. You can even have your clinic logo and signature image appear on the finishedSome readers

• How do I delete my ClinicYou account?

  ClinicYou deletes all of your personal data and terminates subscription on your command. To do this, please login to your account from a desktop computer, click your profile picture and choose My Account, and then Subscription. The button to delete in there at the bottom of that page. Click it and follow instructions on the screen. Please note that this action is permanent and you WILL NOT be able to login to ClinicYou once the account is deleted.Some readers

• Call - Recall Feature

  How does the Call - Recall feature work? ClinicYou has a fail-safe way to ensure your patients don't get lost in the system. Making a new entry in the medical record provides the user an opportunity to create a recall reminder. Once you create a reminder, the patient and the clinic get notified a week before the set date. That can lead to a follow up appointment, tests, telephone call etc. Patients receive an email and or SMS (depending on which of these is in the database). At the same timFew readers

• Appointment Confirmation Email or Text (SMS)

  ClinicYou can send automated appointment reminders by email or SMS (if enabled in your clinic settings). In addition, you can also send appointment confirmation immediately on creating appointment. To enable SMS reminders, please go to your account settings page (click your profile picture, choose My Account My Clinic. You will find the checkbox to enable SMS reminders at the bottom of this tab. Please note SMS messaging facility needs a flat fee for unlimited SMS reminders from your acFew readers

• How to Set-up or Enable Patient Booking (online appointment booking)

  Allowing Patients to Book Appointments Online You can make ANY of the Appointment Types you have set up for your clinic 'patient bookable'. Marking an appointment as patient bookable gives you access to a a patient booking page on the ClinicYou app. This page has no ClinicYou branding on it and just shows your clinic's name. You can either link this page from your website or social media page, or with a little more work, embed the page inside an iFrame on your own website so that you retain tFew readers

• How do I change password?

  This is easy. For both patients and clinic users, just go to My Profile whilst logged in from a browser, either on a desktop or tablet (not iOS or Android native apps). You will find the fields to change password there.Few readers

• Can I change the invoice currency?

  Yes you can! User with clinic admin privileges (usually the person that opened the account) can specify a currency / prefix / notation on My Clinic tab in his or her profile page. If this is not set, ClinicYou will use £ as the currency notation. How to set billing currencyFew readers

• Automated Clinic Notes - Your New Superpower!

  AI Generated Clinical Notes - Your New Superpower! What? Go beyond dictating notes and relying on pre-prepared text snippets (canned text). You now have a copilot - a digital assistant, that can automatically document your clinic notes! It is so smart, it even remembers bits of information that you may have forgotten during the consultation. This saves enormous amounts of time and can free you up to to save 2-3 additional patients per session. Or, just enjoy the time freed-up and investFew readers

• Can I Delete Patients?

  Can I Delete Patients? The short answer is yes. The long one, not surprisingly, is do it with care! In any database, if you do not do mindful creations and updates, your data quality and utility can suffer. To delete a patient, go to Patients tab from the top menu. Find and display the patient you want to delete. Click the delete icon. ClinicYou displays important information related to the patient - if there are no linked bits of data to worry about, you are good to go ahead. If there are, dFew readers

• How Do I Add A Scanned Signature

  ClinicYou allows you to add scanned signatures to letters and paper prescriptions. This is done at clinician level. To do this, follow these steps: When in a patient's medical records, click the new letter icon on the control strip at the top On the letter panel, click 'Include Signature Image' checkbox. An image upload component loads - click that to upload an image. Once done, the signature image is saved against the clinician account and can be included on letters and paper prescFew readers

• Manage Your Subscription

  Do I need a subscription to get started? No. Our of the box, ClinicYou gives you pretty much all the tools for free, and you can add all of your clinic staff / colleagues to the account. Thus, you can work with the software in a live environment for free. The only limitation you will face is the limit to patient records you can add (currently limited to 50) and you only hit paywall on some actions (such as sending a physical letter, taking card payments etc). Where do I subscribe? YoFew readers

• Ordering Scans (Clinical Imaging)

  Ordering Scans Through ClinicYou ClinicYou has partnered with Scan.com to offer a seamless, end-to-end solution for private clinical imaging. The order button will be visible on the patient's EMR page if you are a clinician. Clicking this will take you to our dedicated ordering page and will automatically create a clinician account on Scan.com if you are new to the service. Order Scans button (https://storage.crisp.chat/users/helpdesk/website/6632fb880ae7b800/orderscan11tvs6fv.Few readers

• Emailing All Patients (Broadcast)

  Is it possible to email all patients at once? Yes! To do this, go to the Patients page by clicking the 'Patients' button on the header. With no patient selected, the 'View List' list button will be visible. Click this - on the resulting popup, find the Email All Patients link at the bottom right. Click that and you will be guided to enter your message and send a mail to all patients under your clinic. View List (https://storage.crisp.chat/users/helpdesk/website/6632fb880ae7b800/patlistFew readers

• Coherent Integration

  Enable Electronic (Online and Card Machine) Payments We have partnered with Coherent Healthcare to provide electronic invoice payments. Coherent provides reliable, efficient payment services, built specifically for healthcare. Coherent Pay supports all major payment methods and can be used for both online/link based payments and card machine transactions. By working with Coherent, clinics can enjoy greater savings and efficiency by consolidating all payment methods to a single provider. GeFew readers

• Custom Web Forms

  Can I Create Custom Forms and Send Them to Patients? Yes! Here is how: Go to a patient's medical records page (EMR), and click the 'Send Form' icon, which will be visible when there is an email address for the patient (this will not be visible without one). Send Form Icon (https://storage.crisp.chat/users/helpdesk/website/6632fb880ae7b800/create-form-clinicyou-startrftubm.jpg =300x244) In the resulting popup, it is likely that you will see 'No Forms Found' if it's the first time yFew readers