How to search for a drug
ClinicYou creates a clinic-wide list of drugs on the fly, as you and your colleagues work. As you add drugs to your patients' medical records, they are added to your clinic's personal database of drugs (similar to how diagnosis and procedures are added to your list). Once in the database, they autosuggest as you type next time. Icons at the top of the EMR page gives you quick access to coding diagnoses and drugs 
There are three ways to make an appointment from clinic's side. On the Scheduler (Calendar) page From within the patient's medical records From the patient demographics panel on Patients tab You can also enable patient direct booking If you are new to ClinicYou, it is best to start on the Scheduler page, where you can be systematic and set up your products and services, first and then start creating appointments. Once you have products and services created, these will autosuggest asSome readersElectronic Prescriptions
Electronic Prescribing To access prescribing workflows, please enter some drugs in the patient's medical record first. You need to add some drugs in patient's medical records to gain access to prescribing button. This might seem a convoluted step, but this is necessary for creating a paper prescription. Further, this creates a patient context and chances of errors are reduced.  and drug names to medical records. ** As you type in the find diagnosis field, if the term was previously used, autosuggest shows matching terms. You can choose one and hit the + button to add that to the patient If the term was not previously used (and thus not in the clinic-wide list), you can click the lens icon next to the field with the + sign. This will search NHS clinical terminology databaSome readersVideo Consultations
You can easily do a video consultation through ClinicYou. Here is how it works: You need the patient's email address or mobile phone number entered in the relevant fields on the patient details panel (this is to send the patient joining instructions for video calls. This email / text is sent as soon as you initiate the call). A video call icon will be visible on patient's medical record page if you have an email / mobile number. Click this icon to start a consultation. As soon yoSome readersHow Do I Write A Letter?
Creating a letter is very easy in ClinicYou. You do that right within the patient's medical record. All letters are attached to episodes you enter in the medical record, so you have a context for the letter. This is a bit like attaching a photograph to a social media post! Letters created within ClinicYou can have diagnosis and drug list appended on it and automatically generates a professional looking layout for you. You can even have your clinic logo and signature image appear on the finishedSome readersHow to Set-up or Enable Patient Booking (online appointment booking)
Allowing Patients to Book Appointments Online You can make ANY of the Appointment Types you have set up for your clinic 'patient bookable'. Marking an appointment as patient bookable gives you access to a a patient booking page on the ClinicYou app. This page has no ClinicYou branding on it and just shows your clinic's name. You can either link this page from your website or social media page, or with a little more work, embed the page inside an iFrame on your own website so that you retain tSome readersCopy EMR Notes Text
Sometimes it is useful to copy the text entry in the EMR notes. You might find the entry collapses (minimises) on attempting to click and drag. This can be annoying. You can get around this like this: To copy note, click it to expand the entry. Then click just to the left of the date and title header of the entry you want to copy. Then copy as normal. Date and title aren’t click enabled and the note won’t close if you click there. Only the body text is click enabled. You can alsoSome readersAppointment Confirmation Email or Text (SMS)
ClinicYou can send automated appointment reminders by email or SMS (if enabled in your clinic settings). In addition, you can also send appointment confirmation immediately on creating appointment. To enable SMS reminders, please go to your account settings page (click your profile picture, choose My Account > My Clinic. You will find the checkbox to enable SMS reminders at the bottom of this tab. Please note SMS messaging facility needs a flat fee for unlimited SMS reminders from your acSome readersView List of Patients
Occasionally you want to scroll through a list of patients rather than search for one. Well, you can - on the iOS and Android apps. If you think you must have this feature in your practice, please get in touch. Did you know you can search for patients by their mobile number, street name or post-code too? Head to the Patient's tab on ClinicYou web app.Some readersCall - Recall Feature
How does the Call - Recall feature work? ClinicYou has a fail-safe way to ensure your patients don't get lost in the system. Making a new entry in the medical record provides the user an opportunity to create a recall reminder. Once you create a reminder, the patient and the clinic get notified a week before the set date. That can lead to a follow up appointment, tests, telephone call etc. Patients receive an email and or SMS (depending on which of these is in the database). At the same timSome readersHow do I delete my ClinicYou account?
ClinicYou deletes all of your personal data and terminates subscription on your command. To do this, please login to your account from a desktop computer, click your profile picture and choose My Account, and then Subscription. The button to delete in there at the bottom of that page. Click it and follow instructions on the screen. Please note that this action is permanent and you WILL NOT be able to login to ClinicYou once the account is deleted.Some readersHow do I change password?
This is easy. For both patients and clinic users, just go to My Profile whilst logged in from a browser, either on a desktop or tablet (not iOS or Android native apps). You will find the fields to change password there.Few readersAutomated Clinic Notes - Your New Superpower!
AI Generated Clinical Notes - Your New Superpower! What? Go beyond dictating notes and relying on pre-prepared text snippets (canned text). You now have a copilot - a digital assistant, that can automatically document your clinic notes! It is so smart, it even remembers bits of information that you may have forgotten during the consultation. This saves enormous amounts of time and can free you up to to save 2-3 additional patients per session. Or, just enjoy the time freed-up and investFew readersCan I change the invoice currency?
Yes you can! User with clinic admin privileges (usually the person that opened the account) can specify a currency / prefix / notation on My Clinic tab in his or her profile page. If this is not set, ClinicYou will use £ as the currency notation.Few readersHow Do I Add A Scanned Signature
ClinicYou allows you to add scanned signatures to letters and paper prescriptions. This is done at clinician level. To do this, follow these steps: When in a patient's medical records, click the new letter icon on the control strip at the top On the letter panel, click 'Include Signature Image' checkbox. An image upload component loads - click that to upload an image. Once done, the signature image is saved against the clinician account and can be included on letters and paper prescFew readersCan I Delete Patients?
Can I Delete Patients? The short answer is yes. The long one, not surprisingly, is do it with care! In any database, if you do not do mindful creations and updates, your data quality and utility can suffer. To delete a patient, go to Patients tab from the top menu. Find and display the patient you want to delete. Click the delete icon. ClinicYou displays important information related to the patient - if there are no linked bits of data to worry about, you are good to go ahead. If there are, dFew readersCoherent Integration
Enable Electronic (Online and Card Machine) Payments We have partnered with Coherent Healthcare to provide electronic invoice payments. Coherent provides reliable, efficient payment services, built specifically for healthcare. Coherent Pay supports all major payment methods and can be used for both online/link based payments and card machine transactions. By working with Coherent, clinics can enjoy greater savings and efficiency by consolidating all payment methods to a single provider. GeFew readersOrdering Scans (Clinical Imaging)
Ordering Scans Through ClinicYou ClinicYou has partnered with Scan.com to offer a seamless, end-to-end solution for private clinical imaging. The order button will be visible on the patient's EMR page if you are a clinician. Clicking this will take you to our dedicated ordering page and will automatically create a clinician account on Scan.com if you are new to the service.  and you only hit paywall on some actions (such as sending a physical letter, taking card payments etc). Where do I subscribe? YoFew readersHow to Use the New Scheduler
How to Use the New Scheduler Please note that the patient direct booking page link is different for booking through the new scheduler. Links to the booking page or on the scheduler. Setting Up Your Schedule Video walkthrough Navigate to the new scheduler page and go to the Scheduletab Select the clinician whose schedule you want to set up Choose the appointment type that yFew readersEmailing All Patients (Broadcast)
Is it possible to email all patients at once? Yes! To do this, go to the Patients page by clicking the 'Patients' button on the header. With no patient selected, the 'View List' list button will be visible. Click this - on the resulting popup, find the Email All Patients link at the bottom right. Click that and you will be guided to enter your message and send a mail to all patients under your clinic. , and click the 'Send Form' icon, which will be visible when there is an email address for the patient (this will not be visible without one). In the resulting popup, it is likely that you will see 'No Forms Found' if it's the first time yFew readersAI Assistant (Co-pilot)
How Does ClinicYou AI Assistant Work? There are various time-saving AI helpers in ClinicYou. From voice transcription, automated notes generation and letter writing, these assistants can push you along your admin trail very fast. For instance, once you have made a clinical documentation (EMR Note), either by typing or using AI, you can use the Assistant to extract coded diagnosis and drug list to add to the medical record. Also, if you have a list of blood results either ordered through CliniFew readersHow Do I Edit Notes?
Editing Medical Notes In ClinicYou, you can edit an entry made in the notes for 48 hours. Hover your mouse over the title of the note and the edit icon will be visible. Click this and the content will load in a popup, where you can make edits. There is also a facility to edit with a prompt (e.g 'rewrite the notes with correct sex reference - patient is male').Few readersCan I View ClinicYou Appointments in My Apple, Google or Outlook Calendar?
Can I Subscribe to ClinicYou Calendar from Other Calendar Apps? Yes! In a few clicks, you can make your appointments created on ClinicYou appear on your preferred calendar app (Apple iCal, Gmail, Outlook etc). You just need to subscribe to your personalised calendar feed. To do this, go to the scheduler page and click the small calendar icon at the top left (see screenshot): . To get to the medical records, there are several methods. The quickest will be to search for the patient - on selecting the patient's name, you will be taken to their patient'sFew readers